Come and make a difference at Karbon as a Safer Communities Officer (Domestic Abuse)
We’re looking for a passionate and skilled individual to join us as a Safer Communities Officer specialising in supporting victims of Domestic Abuse in our Community Safety Team. This is a great opportunity for someone who wants to make a difference to our customers and the communities they live in.
About The Role
The role specialises in providing high quality, customer focused service to victims and perpetrators of domestic abuse across Karbon Homes housing stock. You will be working within the Community Safety Team where other Safer Communities Officer provision involves a pro‑active approach to prevent and tackle anti‑social behaviour. You’ll manage a case load of domestic abuse cases and carry out associated administrative tasks, keeping detailed case notes and ensuring investigations are completed in line with all legal and non‑legal remedies. You’ll be working in collaboration with team members and legal advisors, preparing and supporting colleagues with producing documentation, reports, issuing and serving notice of intention to seek possession, injunctions or other legal notices for domestic abuse within tight deadlines. You’ll be expected to attend court on behalf of the organisation as required and have an excellent understanding of various support agencies available and will make support referrals where necessary for both victims and perpetrators.
About You
You’ll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities. It goes without saying that you’ll have good organisation, time management and ICT skills, but most importantly you’ll be great with people.
Working With Us
You’ll be part of our community Safety Team, led by Colin Blackett. If you’d like to know more about the role, feel free to reach out to colin at colin.blackett@karbonhomes.co.uk or call 07841 431656.
Key Details
* Position: Safer Communities Officer (Domestic Abuse) – permanent role
* Salary: £35,995 per annum (pro rata)
* Additional benefit: Karbon car payment of £2,317 per annum (pro rata)
* Location: Gosforth, Stanley, Teesside (to be agreed)
* Regular travel required
* Hours: 18.5 hours per week (over 3 days) with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for. The role you’re applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre‑employment checks.
Why Join Us?
We offer a generous benefits package to support your wellbeing and development, including:
* 26 days annual leave (rising to 31 after 3 years)
* Birthday leave
* Occupational pension
* Health cash plan
* Flexible benefits pot
* Access to funding for qualifications, conferences, and learning events
Ready To Apply?
If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/
We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.
Key Dates
Closing date for applications
Sunday 15 February 2026
We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!
Interview date
Interviews are expected to take place w/c March 2026
We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview. Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk
A Note for Recruitment Agencies
We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!
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