Data Centre Team Leader
Position - Full Time, Permanent
Location - London Salary - £42,000-£45,000
Job Description
Our client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of more than 800 global experts, they specialize in providing end-to-end connectivity solutions—from design and build to deployment and optimization—that propel organizations worldwide.
We are seeking a Data Centre Team Leader to manage and support our client’s critical Data Centre cabling infrastructure, server and network hardware environment, and physical security controls. This is a site-based role focused on delivering Moves, Adds, and Changes (MAC) and Business As Usual (BAU) works.
The Role
Reporting to the Local Data Centre Manager, you will coordinate and manage a team of 4+ local DC Operations Engineers working on a 24/7 rotating shift. You will work closely with the client and Service Delivery Manager to enhance operational systems, processes, and service deliverables.
Key Responsibilities
Leadership & Coordination: Manage shift activities, mentor new starters, and supervise special projects from design through to handover.
Device Provisioning & Change: Oversee rack building, copper/fiber patching, SFP module installations, and complete hardware deployments.
Connectivity & Testing: Ensure rigorous connectivity testing and manage change records for all new installs and server moves.
Decommissions & Asset Management: Approve physical change records, manage secure equipment removal, and oversee the asset disposal process via ServiceNow.
Break/Fix & Monitoring: Respond to incidents, perform daily health checks and walkthroughs, and monitor environment alerts (PDUs, HVACs, RPPs).
Inventory & Reporting: Maintain accurate inventories of cabling materials and spares, and provide capacity reporting to the DC Manager.
Third-Party Management: Act as a chaperone for vendors, managing access requests via COLO portals and liaising with security teams.
What we’re looking for:
Experience: Proven background in a banking IT environment and extensive experience in Data Centre MAC environments (IT hardware deployment).
Technical Expertise: Extensive knowledge of structured cabling standards (FTP, UTP, Optical Fiber), fault finding, and testing with Fluke equipment.
Process Knowledge: Expert understanding of complex change management, service delivery processes, and asset management systems.
Leadership Skills: Proven ability to supervise teams, manage 3rd party providers, and act as a brand ambassador to build strong inter-departmental relationships.
Certifications: COMPTIA Server+ and COMPTIA Network+ are essential.
Attributes: A self-starter who is organized, detail-oriented, and able to work under pressure while multitasking effectively.
Preferred Qualifications:
BICSI Technician Training
Certified Data Centre Technician Professional (CDCTP®)
Cisco Certified Network Associate (CCNA Data Centre)
Certified Data Centre Management Professional (CDCMP®)
ITIL® Foundation or Expert
If you have the leadership experience and technical expertise required for this role, click apply now to be considered for this position