We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers. Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it! At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business. So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you! The Role Norton Motorcycles is seeking a proactive and experienced Stores Team Leader to join our state-of-the-art manufacturing facility in Shirley. This role is responsible for overseeing the day-to-day operations of the stores function, ensuring the efficient receipt, storage, control, and distribution of materials and components required for motorcycle production. You will play a key role in driving operational performance, ensuring Key Performance Indicators (KPIs) are achieved, and maintaining high standards of safety, quality, and stock accuracy while supporting production requirements. Key Responsibilities Supervise, lead, and motivate the stores team to achieve operational objectives Allocate daily tasks and manage workloads to meet production demands Conduct team briefings, shift handovers, and operational updates Monitor attendance, timekeeping, and conduct in line with company policies Carry out performance management activities including objective setting, reviews, and development discussions Identify training needs and support ongoing team development Foster a positive, accountable, and high-performance team culture Oversee goods-in, storage, stock control, picking, kitting, and production line supply Ensure accurate receipt, checking, and booking of materials into ERP/MRP systems Maintain accurate stock records and inventory control procedures Ensure safe, logical storage of materials to support efficient handling and retrieval Manage stock rotation processes (e.g. FIFO) Coordinate with production and planning teams to ensure material availability Monitor and manage departmental KPIs, including; stock accuracy; picking accuracy; on-time delivery to production; inventory discrepancies; goods-in processing times; productivity levels Set clear performance targets aligned with operational goals Track performance and implement corrective actions where necessary Prepare and present KPI reports to management Ensure compliance with productivity and quality standards Identify and implement improvements to stores processes and workflow efficiency Support lean manufacturing initiatives, including 5S and waste reduction Participate in supply chain and operational improvement projects Encourage team involvement in continuous improvement activities Ensure all activities comply with Health & Safety policies and procedures Maintain high housekeeping standards within the stores environment Enforce operational procedures and performance expectations Escalate issues impacting production or supply chain continuity Recommend process and operational improvements Skills & Competencies Strong leadership and team motivation skills Experience in performance management and coaching Excellent communication and interpersonal abilities Ability to manage conflict and support team development Solid understanding of warehouse/stores operations Knowledge of inventory control and stock management systems Experience using ERP/MRP systems Strong organisational, planning, and problem-solving skills Effective decision-making capability Qualifications & Experience Essential ILM Level 3 Certificate or Diploma in Leadership and Management (or willingness to work towards) Previous experience in a supervisory or team leader role within a warehouse, stores, or manufacturing environment Experience managing KPIs and team performance Knowledge of inventory control processes and stock management systems Desirable Experience within automotive or manufacturing industries Forklift Truck Licence (FLT) Knowledge of Lean Manufacturing or 5S principles Rewards of working for Norton: We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team: Competitive salary package that recognises your skills and experience 33 days holiday (inc. Bank Hols) to relax and recharge Generous pension scheme that sets you up for the future, with access to personalised advice. Private Medical Insurance and a Cash Back Programme to keep you feeling your best Life insurance (4x salary) because we've got your back no matter what FREE fruit, got to have your five-a-day! WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals. Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded! A diverse and international team that brings together different perspectives, backgrounds, and experiences Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between! Want to go green? You can enjoy free electric bicycle hire Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan. Join us and see for yourself! PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS