Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
Commercial Account Manager (Solar, EV & ASHP)
Flexible UK locations with FlexFirst hybrid working
Overview
Our role in Hive plays a key part in supporting the growth of our Solar, EV and ASHP partnership channel and helping deliver a greener, fairer energy future.
The Commercial Account Manager is responsible for partner reporting, performance insight. The role works closely with internal teams and external partners to understand performance, identify trends and recommend improvements that enhance partner and customer experience while supporting commercial outcomes.
This is a full account management role with a strong data and insight focus, supporting decision‑making, process optimisation and performance delivery across the partnership portfolio.
About the role
1. Owning reporting and performance insight across Solar, EV and ASHP partners, including creation of central KPI dashboards
2. Working with internal teams to bring together customer insight, sales funnel performance and operational data
3. Providing ad‑hoc analysis and insight for senior stakeholders
4. Monitoring partner performance against SLAs and agreed targets
5. Tracking market and competitor trends across Solar, EV and ASHP
6. Supporting weekly, monthly and quarterly performance and trading reviews
7. Contributing to partner financial planning, forecasting and performance reviews
8. Working closely with partner management teams to review performance against forecasts
9. Identifying opportunities to improve processes, propositions and commercial outcomes
10. Supporting business cases and testing of new offers
What we’re looking for
11. Experience in account management with a strong, data‑driven commercial focus
12. Confidence working with multiple stakeholders across data, sales, marketing and finance
13. Strong analytical capability, with experience using Excel and BI tools such as Power BI
14. Ability to turn data, insight and research into clear recommendations
15. Experience in energy, smart home, retail partnerships or subscription‑based services (desirable)
16. Strong customer and partner focus, with the ability to balance experience and commercial outcomes
17. Comfortable influencing across teams to deliver shared goals
18. Solid understanding of forecasting and financial analysis
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.