This unique and rewarding role is perfect for those who enjoy helping people during a difficult time in their lives. From the very first contact made by our clients our Funeral Arrangers are instrumental in planning a bespoke funeral service for their loved ones. No two days are the same as a Funeral Arranger and you will meet the bereaved in a variety of circumstances and need to be a good communicator, empathetic, organised, good under pressure and have a high attention to detail. Funeral Arranger Duties: To arrange a funeral in accordance with our clients wishes and within company policy Offer transparent advice on our funeral options clearly explaining the cost, payment expectancies and invoice terms To work closely with other colleagues across the business to provide exemplary service Complete all administrative tasks both on paper and digitally to capture funeral details To ensure that payments, invoices and donations are dealt with in the appropriate manner Proactively deal with queries efficiently, promptly, and courteously To ensure that all work is completed accurately and to a high standard Support the family during chapel visits and when spending time with the deceased Work closely with local organisations such as churches, hospitals, GP’s, Crematoriums and Cemeteries Participate in Bereavement support groups and community activitiesFuneral Arranger Requirements: The ability to be able to work well in a team an...