Vacancies Lead Crisis Worker (Devon and Cornwall SARC)
Role Summary
The Lead Crisis Worker will predominantly be office based between Monday and Friday (09:00-17:00) and will undertake administrative tasks whilst responding to telephone calls from those who have been sexually assaulted/abused and act upon this according to policies and procedures.
This will involve providing initial support to the service users in times of crisis, utilising trauma stabilisation techniques and being non-judgemental and reassuring in their decision-making process.
Lead Crisis Workers work alongside the Forensic Examiners supporting patients during a forensic medical assessment, acting as the patient advocate.
In this vital role, you will:
* Be the first point of contact for individuals affected by sexual abuse or assault, offering calm, non-judgmental support.
* Attend forensic examinations and provide in-person crisis support during working hours, alongside our expert forensic team.
* Support the out-of-hours on-call service, taking calls from individuals who may not feel ready to involve the police.
* Coordinate and book forensic medical exams, liaising with police and internal teams to ensure a smooth and sensitive service.
* Supervise and support our dedicated team of out-of-hours Crisis Workers, ensuring seamless 24/7 care.
* Handle essential administrative tasks related to patient records and follow-up referrals.
* Provide cover across all SARC sites, depending on service requirements.
You’ll be part of a multi-disciplinary team of Specialist Doctors, Nurses, Therapists, and Crisis Workers who are deeply committed to supporting survivors with compassion and professionalism.
The post holder will further be expected to contribute to the Lead Crisis Worker on-call rota which provides support, options and information to members of the public in the immediate aftermath of sexual violence, between the hours of 17:00 – 09:00 and over the weekend period. The postholder may be required to work over shift handover and may also need to vary their hours of work, including start and finish times, to meet the needs of clients.
The role involves engaging with stakeholders across the regional sexual assault services network.
This post will currently be based in Plymouth and a full UK driving licence and regular access to a vehicle is essential, as there will be an expectation for the post holder to provide cover across all SARC sites (currently; Exeter, Plymouth and Truro), as part of their role.
Working Pattern: 37.5 hours per week. Monday to Friday 09:00-17:00 (including some weekend cover and varied hours)
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
Why Join Us?
Devon & Cornwall Sexual Assault Referral Centre (SARC) Services provide care and support to individuals currently across three SARC sites in Exeter, Plymouth, and Truro. As a nationally recognised centre of best practice, we offer an innovative, trauma-informed environment where your work has real impact.
Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
* National discount services such as the Blue Light Card and Health Service Discounts.
* Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
* Car lease schemes.
* The NHS Pension scheme (one of the most generous and comprehensive in the UK).
* Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
Lead Crisis Worker (Devon and Cornwall SARC)
* Salary Band 5: £32,073 - £39,043 per annum pro rata
* Frequency Annual
* Vacancy Reference 185-1594-13011
* Contract Type Permanent
* Closing Date 1 May, 2026
* Job Category Allied Health Professional
* Location Devon and Cornwall SARC, Hawthorne House, Darklake View, Estover, Plymouth, United Kingdom
#J-18808-Ljbffr