Do you have a passion for supporting families and children with complex needs? We are currently looking for caring and passionate Residential support Workers to join our team at Welland House Family Residential Centre on a As & When basis
Location: Market Harborough, Leicestershire
About the Service
Barnardo's, the UK's largest children's charity, is proud to work in partnership with Leicestershire County Council to deliver innovative residential services for some of the county's most vulnerable children and families.
Welland House provides three self-contained flats for families facing challenges such as learning difficulties, domestic abuse, substance misuse, mental health issues, or trauma. During their stay, parents receive support from Barnardo's staff while undergoing parenting assessments.
Our team promotes best practices through guidance, role modelling, key work sessions, and practical advice—focusing on safety, routines, boundaries, and wellbeing.
Key Responsibilities
1. Build trusting, nurturing relationships that promote independence and wellbeing
2. Work collaboratively with parents/carers and professionals
3. Support the upkeep of the home, including cooking and cleaning
4. Maintain accurate and up-to-date records
5. Uphold safeguarding policies and procedures
6. Ensure a safe and secure environment at all times
What We're Looking For
7. Level 3 Diploma in Residential Childcare (or willingness to achieve this)
8. Experience working with children, young people, and families
9. Strong understanding of safeguarding and child protection
10. Flexibility to work shifts, including weekends and bank holidays
11. Excellent communication and interpersonal skills
While Welland House will be your primary base, you may occasionally be offered the opportunity to support our other Leicestershire Residential homes located across the locality.
For more information or an informal chat about the role, please contact Sarika Modeshia –
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
12. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
13. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
14. The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
15. A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
16. Service related sick pay from day 1
17. Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
18. Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
19. Cycle2work scheme
20. Interest free season ticket loans
21. Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
22. 20% discount at Barnardo's stores
23. Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
24. Free access to round the clock employee assistance program for advice and support
25. Access to Barnardo's Learning and Development offer
*T&C's