Transactional Claims Analyst
Location: Suffolk (Hybrid working available)
Are you detail-oriented, analytical, and looking to grow your career in the insurance and reinsurance sector? Join our collaborative and fast-paced team as a Transactional Claims Analyst, where you’ll play a key role in processing and supporting global claims operations.
About the Role
As a Transactional Claims Analyst, you will be responsible for the accurate and timely processing of low-risk, rules-based insurance and reinsurance claims and contracts. You’ll work closely with internal teams across multiple regions, supporting a variety of portfolios. This role is ideal for someone who enjoys working with data, thrives in a process-driven environment, and is eager to contribute to continuous improvement initiatives.
Key Responsibilities
1. Accurately calculate and process inwards and outwards claims and contracts in line with internal guidelines.
2. Handle requests related to letters of credit and bonds, including creation, amendments, and cancellations.
3. Respond to internal queries from global teams in a professional and timely manner.
4. Support claims and operational teams with process improvements and integration projects.
5. Collaborate with colleagues across different portfolios and geographies, adapting to business needs.
6. Contribute to cross-functional initiatives and maintain high standards of service delivery.
What We’re Looking For
Technical Skills:
7. Strong Excel and general IT proficiency.
8. Understanding of insurance and reinsurance business classes.
9. (Preferred) Experience with reinsurance structures such as Excess of Loss, Quota Share, and Surplus.
Personal Attributes:
10. Analytical mindset with a keen eye for detail.
11. Self-motivated, proactive, and able to work independently within authority limits.
12. Excellent communication skills; additional language skills (, French or German) are a plus.
13. Team player with a positive attitude and willingness to learn.
14. Organised and adaptable, with the ability to manage multiple priorities.
Why Join Us?
You’ll be part of a supportive, international team that values collaboration, innovation, and continuous development. We offer hybrid working, opportunities for professional growth, and the chance to make a real impact in a global organisation.