The Trust Securities Operations Specialist - Pacific Premier Trust (PPT) has a primary responsibility to review, authenticate, and process alternative asset transactions, specifically purchases. The role initially focuses on a single security type with the goal of developing expertise across private equity, private debt, and real estate to support the team. The team reviews whether assets are administratively feasible for PPT to custody, considering IRS guidelines, regulations, and internal policies/procedures. The primary goal is to ensure compliant, accurate, and timely investment transactions for clients. Daily activities include effective communication via phone and email with clients, third parties, and asset sponsors to resolve discrepancies and complete requests, all while adhering to trust regulations and security standards, including customer identification programs, the Gramm-Leach-Bliley Act, Bank Secrecy Act, Internal Revenue Code, and other applicable regulations.
RESPONSIBILITIES
1. Review accuracy of client submissions and reroute if necessary in Salesforce.
2. Update or maintain priority and status of outstanding transactions daily.
3. Record client contact and outstanding requests for internal reference and record keeping.
4. Maintain, organize, and archive purchase documents with consistency and detail.
5. Complete asset setup in systems consistent with internal procedures.
6. Confirm and update asset contact information (name, phone, email, address).
7. Prioritize client requests appropriately for daily processing using judgment.
8. Generate cash disbursements (wires, checks, ACH) for external recipients.
9. Book real-time share movements to client accounts.
10. Add/remove compliance rules related to purchases.
11. Research transaction history to determine next steps and asset feasibility, compliance, and risk considerations.
12. Monitor status of cash transfers related to purchases.
13. Perform security verifications with clients and authorized third parties.
14. Ensure transaction accuracy before quality control submission.
15. Research existing assets to proceed with client submissions.
16. Review deeds and liens of collateral related to transactions.
17. Review agreements for correct vesting and completion.
18. Review capital call requests and determine funding steps.
19. Develop personal introductions and closing remarks upon receipt and completion.
20. Participate in the call hotline for purchase inquiries.
21. Verify transaction details to mitigate risk.
22. Educate clients on purchase submission requirements.
23. Identify partnership opportunities with clients and sponsors.
24. Communicate review process complexities and form completion.
25. Partner with Relationship Management on High Net Worth accounts.
26. Communicate with internal departments via Salesforce for asset reviews and setup.
27. Set realistic expectations with clients and third parties regarding timelines.
28. Adhere to procedures and policies related to client contact.
29. Assist with institutional client conversions/deconversions under senior guidance.
30. Develop understanding of processing activities across multiple security types.
31. Perform other duties as assigned.
QUALIFICATIONS
* Minimum 1 year of financial services or equivalent work experience required.
The estimated base salary range is $18.98/hr to $26/hr, with actual compensation varying based on factors such as location, experience, and performance. Benefits include potential bonuses, medical, and other perks. More info at https://www.ppbi.com/careers.html.
Applicants in Los Angeles should note that the company is an insured depository institution subject to Section 19 of the Federal Deposit Insurance Act. Consideration of criminal history will follow the Los Angeles Fair Chance Ordinance, with certain convictions potentially impacting employment.
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