Permanent
Full time (37 hours per week)
Do you want to be a part of a great organisation and play your part in improving our systems so we can offer a better service to our customers?
If so, we have the opportunity for you.
We are on the lookout for a Business Analyst to become a part of our team. We are an upbeat bunch that’s passionate about what we do. You’ll become a part of a fast-paced working environment that’s always striving to deliver great value to the business and our customers. If you’re the kind of person that’s willing to get ‘stuck in’ and become an integral part of our team, you could be just the person we’re looking for.
As our Business Analyst, you will work closely with the Systems Transformation & Engagement Manager the Business Analyst, Developers and wider business users to design and deliver new solutions. You’ll play a crucial role in understanding business needs, translate them into requirements for our technical teams, guide users through UAT and work with our Learning Designers to help them create learning material and ultimately improve business systems and resolve any potential business-related issues as soon as they arise. On a day-to-day basis, you’ll also be communicating with senior stakeholders.
How you can expect to spend your day:
1. Communicating with key stakeholders, customers and the wider business users
2. Eliciting requirements using a variety of methods
3. Documenting requirements using User Stories, Process Models, Screen Mock-ups and other tools
4. Clarifying business needs for the technical team
5. Working closely with the technical team to refine requirements and review development work
6. Guiding users through User Acceptance Testing
7. Working with the Learning Designers to ensure training and learning material is delivered and maintained as part of solution delivery and enhancement
What we’re looking for:
8. Proven ability to translate business problems into actionable solutions
9. Strong analytical and critical thinking skills
10. Confident engaging with stakeholders at all levels
11. Skilled in facilitating workshops and refining requirements
12. Proactive, with a focus on identifying risks and opportunities
13. Comfortable managing multiple priorities and ambiguity
14. Excellent communicator and collaborative team player
15. Committed to continuous learning and professional growth
16. Experience with Microsoft Dynamics 365 is beneficial
Amongst what we offer you is:
17. A competitive salary
18. 28 days holiday PLUS Bank Holidays (Rising with service to 33 days plus bank holidays)
19. A generous contributory pension scheme
20. Private health care
21. Free life assurance
22. Enhanced family leave
23. Access to an extensive suite of wellbeing services and tools including a digital gym
24. Opportunities for learning and development
25. Discounted gym membership
26. Retail discount scheme
Please note the successful candidate will need to complete a DBS application.