About the role
To assist in providing efficient, professional, and customer-focused administration support to the CI & Admin Manager/Team Leader and Depot Management Team. The job holder will help facilitate depot continuous improvement, stock integrity, and admin, with responsibility for delivering cost, service, compliance, and people KPIs in line with company and legal standards.
* Act as the first point of contact at Reception.
* Answer incoming calls, providing the first line of customer care.
* Accurately amend and dispatch customer orders as required.
* Maintain an accurate filing system for all relevant company documentation.
* Adhere to 'Off licence' legislation during sales.
* Support and cover administration tasks for other departments as needed.
* Ensure the Depot and office environment is maintained, including stationary and hygiene standards.
* Perform any other administrative tasks required.
* Ensure compliance with all quality and legal documentation and standards.
Candidate requirements
* Experience in an administration role within a fast-paced environment such as FMCG or logistics.
* Passionate about providing a premium service.
* Bookkeeping and time management skills.
* Proven track record of delivering targets with an understanding of cost and control management.
* Ability to multi-task under pressure and meet tight deadlines.
* Highly motivated with high standards in quality and Health & Safety.
* Effective communication skills, both verbal and written in English.
* Flexibility to cover reception during peak periods.
* Positive attitude and willingness to undertake tasks as requested by management.
About the company
Operating through brands like Matthew Clark, Bibendum, Tennent's, and Bulmers Ireland, the group offers a wide range of drinks, from brewing to delivery. The portfolio includes Irish cider Bulmers, Scottish beer Tennent's, premium cider Magners, and craft beers like Heverlee, Menabrea, Five Lamps, and Orchard Pig. The company is committed to sustainability and ESG principles, supporting its people and caring for the planet.
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