Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3 / V4 Accreditations and be Customer Centric / Focussed. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Must have outstatanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.