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Internal sales assistant

Gainsborough
Meditrade
Sales assistant
Posted: 3h ago
Offer description

Location: Gainsborough, DN21 1QT



About Meditrade UK Ltd.:


Meditrade UK Ltd. is the UK arm of one of Europe’s leading healthcare and hygiene solutions providers, with over 35 years of experience in medical and PPE consumables. Established in 1988, Meditrade has evolved from a manufacturer of medical disposables to a trusted partner supplying over 1,500 products - including gloves, protective clothing, cleaning consumables, waste sacks, paper hygiene products, disposable aprons, wound care, and surgical accessories.


In the UK we supply the NHS, private healthcare, care homes, major retail chains, supermarkets, hospitality, catering, janitorial, and industrial distributors. As part of a family-run European group, we are proud of our reputation for quality, reliability, and strong customer relationships - driven by our ethos of #PassionInHealth.


The Opportunity:


We are looking for an organised, efficient and proactive Internal Sales Administrator to join our busy sales team in Gainsborough.


This is a full-time, office-based role that plays a central part in our customer service and sales operation. You will handle inbound customer enquiries, process orders accurately, and provide daily administrative support to the wider sales team and key account managers. You’ll work closely with both sales and operations to keep customer orders moving smoothly and promises delivered on time.


This is a great opportunity for someone with at least 1 year of office-based experience who is looking to develop their skills in a fast-moving B2B sales environment.


Key Responsibilities:


* Handle inbound sales enquiries via phone and email - responding promptly and professionally with accurate product and pricing information
* Process customer orders efficiently and correctly in our ERP system
* Perform product code match-ups and cross-referencing to meet customer specifications
* Check stock levels, coordinate with the warehouse/operations team, and keep customers informed of availability and lead times
* Support the external sales team with day-to-day account tasks (price checks, order tracking, sample requests, credit notes, etc.)
* Keep customer records, quotes and sales documentation well organised
* Assist with preparing sales reports, customer data and materials for team meetings
* Act as the key link between sales and operations - ensuring clear communication and smooth processes
* Help improve internal sales workflows and admin procedures over time


What We’re Looking For:


* At least 1 year of experience in an office-based admin, customer service, sales support or similar role
* Strong Microsoft Excel skills (comfortable with filters, sorting, basic formulas, pivot tables an advantage)
* Confident and clear communicator - both on the phone and in email
* Highly organised, detail-focused and efficient at managing multiple tasks
* Proactive - you notice issues early and take initiative to resolve them
* Team-oriented - you enjoy supporting colleagues and working collaboratively
* Keen to learn and develop within a commercial business


(Experience in sales admin, wholesale, distribution or hygiene/medical/PPE products is helpful but not required - full training will be provided.)


What We Offer:


* Competitive salary - depending on experience
* 25 days annual leave + bank holidays
* Private healthcare and company benefits package
* Full-time office-based role in Gainsborough (modern office, free parking)
* Comprehensive training and ongoing support
* Clear progression opportunities into more senior sales support, coordinator or internal account roles
* Stable position in a growing, family-run business with strong European backing


Why Join Us?


You’ll be a vital part of a close team that keeps customers satisfied and sales running smoothly every day. The role offers real variety, direct involvement in a commercial business, and genuine scope to grow your skills and responsibility over time.


If you’re organised, enjoy customer contact and supporting a sales team, and want a full-time office role in a respected B2B company - we’d love to hear from you.

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