A major telecommunications company is seeking an ITSM Helpdesk Specialist in Manchester. This role involves providing first-line ITSM support, managing incidents, and collaborating with technical teams to improve service delivery. Candidates should have experience in helpdesk roles, strong knowledge of ITIL processes, and troubleshooting skills. This position offers a flexible work schedule and contributes to a culture that values diversity and support. Join the team to enhance IT services effectively.
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