Your Newpany
You will be joining a truly outstanding organisation, apany which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovativepany in their sector. This is an amazing opportunity to join apany which continuously invests in its people, products, customers, and technology.
Your New Role
You will be joining a highly professional, friendly, and talented team who work tomon goals and share success. Your duties will be to support customers with a first-class customer service journey, including – providing sales administrative support to key clients in line with service level agreements, Tasks relating to - Manage & support allocated helpdesk/s and their related portals, Work across quote logs, in preparation for customer billing, Prepare quotations and send them to customers. Promptly address and resolve customer enquiries, concerns, and issues. Raising Purchase Orders. Collaborate with internal teams to ensure timely and effective resolution of customer problems. Provide support to key account users as needed, including customer portals.
Required Experience.
1. Experience of using a CRM or sales ordering system
2. Experience of working in a sales /order processing / customer service environment, where you have been previously responsible for the accurate processing of orders.
3. Proven experience of handling telephone-based customer queries and managing key client requirements.
4. Experience of working under pressure and with deadlines
5. Experience of teamwork and being able to work collaboratively with others.
6. Articulate, polite and conscientious phone manner.
7. Able to learnplex software systems effectively and efficiently.
Salary:
£28K + excellent benefits, Key Clients Sales Administrator, Camberley Area, Full-Time,