Titan are currently working with a Freight Forwarder based in Colnbrook who are looking for an Import Operator to join their team The company offers a great office environment, hybrid working and the working hours are Monday to Friday, 9am 530pm, offering a salary up to £38,000 This role requires similar experience of working within a busy Freight Forwarding environment and a good understanding of the necessary processes and documentation. Role responsibilities - Import Operations - Ocean Freight - experience essential Import Operations - Air Freight - experience preferred Planning and arrangement of international consignments according to client instructions and requirements End to end freight forwarding excluding customs Liaising with shipping lines, hauliersand partners to arrange shipments Confirming quotes, pricing and timelines with clients for shipments Tracking all shipments and notifying clients of any changes to timings of cargo arriving Ensure all enquiries or other communications are actioned promptly and efficiently Provide professional handling of any customer complaints Requirements - Knowledge and understanding of Ocean and Air freight Good communication skills, both verbal & written Accustomed to working to fixed deadlines and under pressure Enthusiastic, flexible and self-motivated Well organised with the ability to work closely with internal departments To apply, please send us your most up to date CV, detailing your relevant experience and we will call you back to discuss the position in more detail.