RAF High Wycombe Job Summary Join our dynamic Business Support team at RAF High Wycombe and play a key role in supporting UK Space Command. We’re seeking an enthusiastic professional to deliver exceptional administrative support in a fast-paced, customer-focused environment. In this role, you’ll collaborate with colleagues at all levels, both internally and externally, building strong working relationships while ensuring accuracy and efficiency. You’ll use your digital skills, including proficiency in Office 365 and Microsoft Excel, to manage a variety of tasks and contribute to the smooth running of the department. We’re looking for a team player with excellent communication skills, a proactive mindset, and the adaptability to thrive in a high-paced, close-knit team. If you enjoy engaging with people and take pride in delivering high-quality work, this role is for you. This hybrid position offers a 37-hour work week, with three days in the office and two days working remotely. Job Description Your day to day roles will consist of Acting as our Authorised Demander (AD)/Local Security Officer (LSO) submitting, approving and managing requests associated with our minor IT changes and stationery supplies. Assisting with the smooth running of the Business Support Office, ensuring that a reliable and consistent service is provided to UK Space Command personnel. Lead on the coordination of our Health and Safety responsibilities, which includes facilitating inspections, providing the secretariat function for the Health and Safety Board, and cascading health and safety updates to our personnel. Assist in the maintenance of the Business Management Team's SharePoint page including keeping links to other pages up to date. Assist the Business Support Manager in their role as Building Custodian by reporting and tracking building faults. Supporting the business management team in the delivery of all the services provided. Your day to day roles will consist of Acting as our Authorised Demander (AD)/Local Security Officer (LSO) submitting, approving and managing requests associated with our minor IT changes and stationery supplies. Assisting with the smooth running of the Business Support Office, ensuring that a reliable and consistent service is provided to UK Space Command personnel. Lead on the coordination of our Health and Safety responsibilities, which includes facilitating inspections, providing the secretariat function for the Health and Safety Board, and cascading health and safety updates to our personnel. Assist in the maintenance of the Business Management Team's SharePoint page including keeping links to other pages up to date. Assist the Business Support Manager in their role as Building Custodian by reporting and tracking building faults. Supporting the business management team in the delivery of all the services provided. Person specification Our ideal applicant will have good interpersonal skills with the ability to prioritize and reassess their workload as tasks are received; a desire to deliver an excellent level of customer service and administrative support. practical experience of using MS Outlook, MS Excel, MS Word and SharePoint and have good written and verbal communication. enthusiasm for providing a great service. the ability to communicate with and build effective relationships with colleagues of all grades and ranks of Civilian and Military is vital. good attention to detail as well as being adaptable and flexible, adjusting to the requirements of the business with confidence and ease Behaviours We'll assess you against these behaviours during the selection process: Working Together Managing a Quality Service Delivering at Pace Alongside your salary of £26,770, Ministry of Defence contributes £7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role - This role does offer an opportunity to undertake an apprenticeship. Onsite Gym / Parking / Cafe Location Allowance (This post attracts an additional High Wycombe Allowance (£2,000 P/A)) Cycle to work scheme access Flexible Working arrangements A Civil Service pension with an employer contribution of 28.97% A culture encouraging inclusion and diversity 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service In addition to 8 public holidays per year you will also receive leave for HM The King’s birthday Enhanced maternity, paternity and adoption leave Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. At sift, you will be assessed on your; Experience CV - How to write your CV, Civil Service Careers Personal Statement - This should be a maximum of 500 words that sets out your motivation for applying and shows how your skills and experience meet the Person specification for the role. Guidance on how to write your personal statement can be found at How to write your PS, Civil Service Careers At interview, you will be assessed on your; Civil Service Behaviours Managing a Quality Service Delivering at Pace Working Together Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Tracey Slingerland Email : Tracey.slingerland101@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.