We are looking for an enthusiastic and self-motivated administrator to join our friendly practice team.
The ideal candidate would have experience of using EMIS and a good sound knowledge of medical terminology.
You must be accurate, have good communication skills, be a team player and also be able to work flexibly.
Main duties of the job
The primaryresponsibilities of the role include reviewing, summarising and coding patientinformation form medical records in both electronic and paper format whileadhering to national clinical coding standards and practice protocols.
To provide anefficient typing and word processing service for GPs and HealthProfessionals as required. This includes the typing of letters, patient referrals, co-ordination of referral forms and notifications in an accurate and timely manner.
About us
WigtonMedical Practice is a large training practice based at the south end of Wigtonin a purpose built health centre.
We have an extensive multi-disciplinary team with a wide rangeof clinical and administrative staff and believe that Teamwork is essential todeliver the best possible patient care.
We expect all our staff to work to the highest standards and westrive to offer the best service we can to our patients, but we also want ourstaff to be happy and healthy and we work tirelessly to ensure that theenvironment our team works in provides the setting for this to happen.
Job responsibilities
Primary keyresponsibilities
The following are the core responsibilities of the clinicalcoder. There may be, on occasion, a requirementto carry out other tasks. This will be dependent upon factors such asworkload and staffing levels.
Typingletters, reports and associated documentation as required
Liaisingwith external agencies such as hospitals and community services, ensuringreferrals are processed efficiently
Initiatecontact with and respond to requests from patients, team members and externalagencies
Processingreferrals using the electronic referral system (ERS)
Processingrequests for information i.e., SAR, insurance/solicitors letters and DVLAform
Inputdata into the patients healthcare records as necessary, Entering SNOMED CTcode data where necessary
Accuratelyclinically coding data on EMIS web into the patient record
Identifyingrelevant clinical information documented in patient correspondence, codingappropriately and completing any detailed action
Inputtingand extracting data as required to support practice report
Filingand storing records as require
Photocopyingdocumentation as required
Actionall incoming correspondence, emails and mail in a timely manner and directingto the appropriate person
Scanningpatient related documentation and attaching scanned documents to patientshealthcare records
Summarisingnew patient records
Answeringincoming telephone calls, transferring calls or dealing with the callersrequest appropriately
Managingall administrative queries as necessary
Answeringincoming professional line phone calls, transferring calls or dealing withthe callers request appropriately
Secondaryresponsibilities
In addition to the primary responsibilities, the clinical coder may berequested to:
Reviewand update the practice coding and referrals policies as require
Partakein audit as directed by the audit lead
Carryingout system searches as requested
Undertakeall mandatory training and induction programmes
Attenda formal appraisal with line manager at least every 12 months.
Once aperformance/training objective has been set, progress will be
reviewed on aregular basis so that new objectives can be agreed
Contributeto public health campaigns (e.g., flu clinics) through advice
Person Specification
Qualifications
* Educated to GCSE level or equivalent
* Very good command of written and oral communication, including typing abilities
* Very good working knowledge of Microsoft Office packages primarily; Word and Excel
* Knowledge of medical terminology
Experience
* Experience with working with General Public
* Previous NHS experience is essential. We will consider candidates from primary and secondary care
* Very good command of written and oral communication, including typing abilities
* Very good working knowledge of Microsoft Office packages primarily; Word and Excel
* Knowledge of EMIS would be advantageous
* Previous use of eRS referral pathway
* Experience of Administrative Duties
* Experience in coding
* Experience in working in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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