Job Summary
Outpatient receptionist - DSEU Permanent -Full time
Outpatient receptionist DSEU 37.5 hours per week - The outpatient reception DSEU rota is across 7 days, and staff are required to cover shifts between the hours of 7am to 7pm Monday to Sunday inc. Bank Holidays.
The successful candidates must be able to support the flexibility of the rota.
We are looking to recruit a reliable and enthusiastic individuals to join our busy team in providing a professional, effective reception and clerical service for our Trust outpatients and DSEU (Day surgery and Endoscopy Unit).
Computer literacy is essentialas you will be expected to input and extract information from various Trust Patient Administrative Systems. Please note this role will also require physical effort at times when preparing and managing patients Medical Records.
Main duties of the job
To provide an efficient Reception service maintaining a high level of accuracy and confidentiality at all times.
The Reception team receive, administrate, and direct patients & relatives in accessing the appropriate area or service in a courteous, efficient and effective way. You will undertake a variety of administration duties to assist in the smooth running of the service and reception area you are allocated to each day.
The successful candidate will have good communication & customer service skills, be friendly and caring whilst maintaining a professional approach, and be able to evidence the ability to ensure accuracy and attention to detail at all times.
An appreciation and understanding of the confidential nature of the work is essential. You should be able to work as part of a very busy team and on your own initiative.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
About Us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
Compassion
Accountability
Respect
Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Details
Date posted
05 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year Pro Rata Per Annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
245-ADM2OP-02-26
Job locations
Tameside Hospital
Fountain Street
Ashton-under-Lyne
OL6 9RW
Job Description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job Description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Essential
Qualifications
5 GCSE grades A-C or equivalent including Maths & English
Desirable
ECDL (or equivalent)
Essential
Experience
Computer Literate
Desirable
Lorenzo experience (or other EPR system)
NHS Background
Previous experience in a high level customer service environment
Previous experience administrative experience delivering high volumes of work
Essential
Skills
Accuracy & Attention to Detail
Understanding of Confidentiality
Ability to work as part of a team
Excellent telephone manner & interpersonal skills/customer service skills
Excellent written communication skills
Plan working time on a daily basis to ensure the successful completion of all tasks whilst remaining aware & supportive of other team members' workload and responsibilities
Experience of working within a demanding environment whilst delivering high volumes of work on a daily basis within agreed timescales
Knowledge
Essential
Working knowledge of windows based software packages
Person Specification
Essential
Working knowledge of windows based software packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tameside and Glossop Integrated Care NHS Foundation Trust
Address
Tameside Hospital
Fountain Street
Ashton-under-Lyne
OL6 9RW
Employer's website
(Opens in a new tab)
Employer details
Employer name
Tameside and Glossop Integrated Care NHS Foundation Trust
Address
Tameside Hospital
Fountain Street
Ashton-under-Lyne
OL6 9RW
Employer's website
(Opens in a new tab)
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