Salary: £28,000 - 28,000 per year Requirements: Fluency in English & French is required Previous experience in a 1st or 2nd line IT service desk role or a similar technical position Experience with ITSM case management software Knowledge of remote support tools for diagnostics and troubleshooting Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware Excellent customer service skills with a focus on problem-solving and communication Responsibilities: Resolve technical issues related to desktops, laptops, printers, and applications Troubleshoot and manage networks and servers Follow Littlefish standards and meet customer-specific SLAs when handling technical queries Provide clear communication with customers to ensure issues are resolved swiftly Technologies: Active Directory Hardware Support ITSM Office 365 Windows More: Come and join the Littlefish team as a Service Desk Engineer in Nottingham (Hybrid), where we offer a competitive salary of up to £29,625. We value passionate and high-performing individuals who thrive in a creative and energetic environment. At Littlefish, were committed to fostering a diverse and inclusive community, providing numerous benefits such as a healthcare cash plan, a company pension scheme, and access to endless learning opportunities through LinkedIn Learning. Join us on our journey to make a real difference as we grow together! last updated 17 week of 2026