Higher Education Achievement Coach
Hours: Full time (all year round)
Duration: Permanent
Salary: £23,971 a year + benefits
Location: University Centre Rotherham, Rotherham
About the Role
Are you passionate about supporting students to achieve their full potential? The Higher Education Department at RNN Group is seeking an energetic, innovative and flexible individual to join our team as a Higher Education Achievement Coach.
In this vital role, you will provide both academic and pastoral support to Higher Education students, promoting their personal and professional development. You will play a key part in driving equality of opportunity and widening participation, directly contributing to our Access and Participation Plan (APP) objectives. This includes providing targeted support for underrepresented groups and fostering a strong sense of belonging within the HE community.
Working closely with curriculum teams, you will contribute to the design and delivery of a structured tutorial programme, coordinate the student voice (including the National Student Survey), and use student feedback to inform improvements across our HE provision. You will also provide tailored support to students at risk of non-completion, signposting to specialist services where needed, and helping to remove barriers to learning.
Beyond supporting current students, you will also help raise aspirations by delivering resources and activities for FE learners to strengthen pathways into HE.
The role involves some cross-campus and evening working, as well as availability during the summer to support reassessments and summer school activities. You will also provide occasional reception cover at University Centre Rotherham (UCR), ensuring a welcoming and professional environment, and collaborate with colleagues across services such as library, careers, counselling and student support.
Responsibilities and Requirements
You will hold a degree-level qualification (plus Level 2 English and Maths or willingness to achieve). You will have experience of working with and supporting a range of client groups, ideally within HE. Strong organisational, communication and interpersonal skills, knowledge of the barriers to learning faced by HE students, with strategies to support success.
The ability to work flexibly, collaboratively, and independently in a demanding environment. Previous experience of creating/delivering support programmes, academic study skills coaching, or using student data to inform improvement would be an advantage.
What We Offer
* Access to local government Up to 41 days annual leave per year including closure during Christmas period
* Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service
* Full, part time and flexible working hours available in many roles
* Parking available at all of our sites
* Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications
* New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative
* Recruitment Referral Scheme for all employees, worth £200 per referral made
About RNN Group
RNN Group’s main goal is to be an ‘outstanding’ education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams.
Our Values
* We are Inclusive,
* We have Integrity,
* We Deliver,
* We are One Team.
EEO Statement
We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme.
Closing Date and Interview
Closing date: Monday 20th October 2025 – if you are shortlisted for this post, you will be contacted within a week of the closing date. Provisional Interview Date: Tuesday 4th November 2025
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