Robert Half have partnered with business consulting firm looking to onboard multiple ServiceNow Consultants delivering a series of upcoming defence-sector projects. These engagements will involve both enhancing existing ServiceNow platforms and implementing new functionality, with a strong focus on ITSM.
Responsibilities:
* The ServiceNow Consultant will be required to update and optimise existing ServiceNow implementations for defence and government clients.
* Configure and deploy new segments and categories within ITSM.
* Conduct discovery workshops to capture and analyse customer requirements (B2B focus).
* Provide hands-on technical support during project delivery.
* Support onboarding processes for new users and stakeholders.
* Collaborate with architects and other consultants to ensure technical solutions align with business objectives.
Experience:
1. The Service Now Consultant should have proven track record delivering Service Now projects, ideally...