Overview
Join to apply for the Area Manager - South West role at Mountain Warehouse
We are a highly successful outdoor retailer offering quality outdoor clothing and equipment at competitive prices. We have over 400 stores and more than 3,000 employees.
Location: Bath - Management (BAH). Reporting to the Regional Manager, you will lead approximately 19 stores in the South West region, focusing on sales growth, operational excellence and people development.
Responsibilities
* Drive sales to achieve business budget and profit growth
* Establish and maintain best practice in customer care
* Build a people development strategy to support succession
* Coach and improve Visual Merchandising to achieve company standards
* Deliver operational compliance across your stores
* Liaise with Head Office and build strong relationships with store teams
* Ensure adherence to company procedures and protect assets and brand
* Develop relationships with Head Office partners to inform robust area strategy
* Recruit, coach, develop and manage a high-performing team
* Visit stores regularly to ensure consistency and address performance gaps
* Identify opportunities to grow profit by reducing costs
A typical week
* Drive KPIs through store teams and ensure stores are commercially aligned
* Analyse results and trends, taking action to drive sales and profitability
* Visit stores and provide clear, actionable feedback to support business strategy
* Recognise outstanding sales performance and share best practices across the area
* Communicate with Regional Manager and Head Office; raise problems and highlight opportunities
* Demonstrate inspirational leadership and positive service delivery
Skills, knowledge & expertise
* Proven track record in delivering service, sales and profit at field level
* Minimum 2 years field management experience; apparel experience is advantageous
* Proven people management, communication and leadership skills
* Experience managing projects such as opening stores and resolving issues efficiently
Job benefits
* Bonus scheme
* Company car
* Pension scheme
* 50% employee discount across Mountain Warehouse and Animal
* Twice-yearly uniform allowance
* Employee referral incentive
* Employee assistance programme
Additional
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
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