Aftersales Manager
đź“Ť Oxford
đź’° ÂŁ40,000 Basic- ÂŁ60,000 Salary + Bonus/OTE
🕒 Monday – Friday
We are currently recruiting for an experienced Aftersales Manager to join a busy and successful automotive dealership in Oxford.
This is an excellent opportunity for a driven and hands-on automotive professional looking to lead a high-performing aftersales department within a well-established business.
Key Responsibilities:
* Overseeing the daily operation of the Service, Parts and Workshop departments
* Driving profitability and departmental performance
* Managing and motivating the aftersales team
* Ensuring exceptional customer satisfaction and retention
* Monitoring KPIs, productivity and efficiency levels
* Maintaining manufacturer and company standards
* Supporting training and development across the department
Requirements:
* Previous Aftersales Manager / Service Manager experience within the motor trade
* Strong leadership and organisational skills
* Commercially driven with a focus on customer service
* Ability to manage performance and drive results
* Kerridge/CDK or similar DMS experience advantageous
* Full UK driving licence required
Package:
* £40,000 – £60,000 Basic Salary
* Performance related bonus structure
* Monday to Friday working hours
* Established and supportive business
* Genuine long-term career progression
* Company benefits package