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Weekend customer service advisor - ringwood

Ringwood
Careline Support Ltd
Weekend customer service advisor
Posted: 13 August
Offer description

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Client:

Careline Support Ltd


Location:

Ringwood, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

de541c677376


Job Views:

19


Posted:

12.08.2025


Expiry Date:

26.09.2025

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Job Description:

* Location: Office based, Ringwood, Hampshire
* Salary: From £10.25 per hour, dependent on experience

We are expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated, and diligent person to join us at weekends.

Why work for us?

• Competitive salary starting from £20,000 per annum pro rata, negotiable depending on experience (£10.25 per hour)
• Fantastic colleague benefits
• Supportive and friendly team
• Free tea and coffee
• Extensive training from induction and throughout your career
• Career development opportunities
• Bright, contemporary offices in Ringwood
• Free on-site parking
• Rewarding work making a positive difference daily
• Valuable work experience for career starters

What does the role involve?

• Taking incoming calls from retired homeowners, including emergencies, fire alarms, security entry, or friendly chats
• Logging calls accurately in our CRM system
• Remaining alert and ready for the next customer
• A flexible, friendly, and responsive approach is essential

No sales involved, just excellent customer service!

About you

• Customer service experience from call centres, retail, hospitality, or care sectors
• Great listener and communicator, motivated, reliable, resilient, empathetic, flexible, calm in crises, with good common sense
• Good English and IT skills are essential

Making a difference to someone’s life is rewarding, and that is what we do at Careline Support Ltd every day.

Our values: TORCH – Trust, Openness, Respect, Communication, Honesty

Who are we?

Established in 2020, Careline Support Ltd provides telephone support to over 10,000 retired homeowners in the UK, helping them live safely and securely. We are committed to first-class service and have modern offices in Ringwood. Our call team ensures no one is alone in an emergency.

How to join us

If you believe you have the skills and attributes to make a difference and want to join our success story, apply today and find your calling!

We respect your data privacy. For more information on how we process your personal data, please read our privacy policy.

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