West Midlands Metro are now recruiting for a Driver Customer Service Representative!
Overview
Driver Customer Service Representative — Location: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR
Salary: £27,560 to £31,304 per annum, Depending on Experience + Excellent Benefits!
Contract: Full-time, Permanent (Job Share opportunities available: 19.5 hours per week, with shift/rota availability required).
Benefits: MML Salary Sacrifice Pension, 23 Days Annual Leave + Bank Holidays & Free travel on Tram & NX Bus for you and your partner
What You’ll Do
* Driving trams safely and efficiently across our expanding network.
* Communicating clearly with passengers during travel disruptions.
* Reporting any safety-critical concerns promptly and accurately.
* Ensuring all passengers hold a valid ticket or pass.
* Delivering exceptional service that is safe, reliable, and sustainable.
What You’ll Need
* A full, clean driving license held for at least 12 months.
* To be aged 21 or over (due to insurance requirements).
* A calm, professional demeanour and the ability to thrive under pressure.
Why Join Us
At West Midlands Metro, we’re passionate about growth, sustainability, and making a real impact on the community. Whether you’re seeking full-time hours or a flexible job share role, we’ve got the perfect fit for you. We’ll provide all the training you need to steer your way into this new adventure – and we’ll support you every step of the way.
Take the first step toward your exciting new career today!
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