Key Responsibilities:
* Workshop Management:
o Plan, allocate, and supervise daily workloads for workshop staff.
o Ensure that all repairs, servicing, and inspections are completed safely, efficiently, and to manufacturer standards.
o Coordinate with operations and site teams to prioritize breakdowns and maintenance tasks.
* Technical Leadership:
o Diagnose complex mechanical, hydraulic, and electrical faults on a wide range of heavy plant machinery.
o Provide expert technical support and mentoring to workshop and field service engineers.
o Ensure correct use of diagnostic tools, equipment, and service procedures.
* Quality & Safety:
o Maintain strict adherence to company health, safety, and environmental policies.
o Conduct safety checks, toolbox talks, and ensure workshop compliance with regulatory standards.
o Inspect and sign off completed work, ensuring quality control and compliance with service records.
* Administration & Reporting:
o Maintain accurate job cards, service reports, and equipment maintenance logs.
o Monitor parts inventory, order supplies, and liaise with suppliers and vendors.
o Provide regular updates to management on workshop performance, costs, and equipment condition.
* Team Development:
o Train and mentor apprentices and junior technicians.
o Foster a positive, professional, and safety-focused workshop culture.
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Qualifications & Experience:
* Trade qualification as a Heavy Plant Mechanic, Diesel Fitter, or Mechanical Engineer (NVQ Level 3, City & Guilds, or equivalent).
* Detailed hands-on experience working with heavy construction, ground engineering or related equipment (Ground Improvement, Drilling Rigs, Piling Rigs, Large Concrete Pumps or related)
* Previous supervisory or foreman experience in a workshop environment.
* Strong diagnostic skills in hydraulic, electrical, and mechanical systems.
* Proficient with service management software and maintenance record systems.
* Valid driver's license; additional licenses (e.g., HGV, forklift) an advantage.
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Key Attributes:
* Excellent leadership and communication skills.
* Strong problem-solving and decision-making abilities.
* Commitment to safety, quality, and continuous improvement.
* Ability to work under pressure and manage multiple priorities.
* High degree of technical knowledge and attention to detail.