Job Summary
Who we are
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.
Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.
• Do the right thing. We’re open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
What we’re looking for
This is an exciting opportunity to join a fast-paced and growing organisation.
We’re looking for a Recovery Practitioner – iART & Family. Are you passionate about making a real difference to the lives of children and families. Do you believe in delivering high‑quality, person‑centred support that helps parents and carers build healthier, safer futures?
The Recovery Practitioner – i-ART & Family Support, plays a vital role in reducing the impact of drug and alcohol use within families across Cheshire West and Chester. This is an exciting opportunity to support parents and carers on their recovery journey while strengthening outcomes for children. You will be co-located within the Integrated Access and Referral Team (i-art).
This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.
We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.
If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.
Deadline: 04/03/2026 at midnight
Salary: £26,940 to £30,762 Depending on experience
Vacancy type: Permanent
Working hours: 37.5hrs
Our Service Manager is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. you can reach Jane Murphy on
Job description –
• Deliver structured psychosocial and harm-reduction interventions to parents and carers, including assessments, risk assessments and family-focused recovery plans in line with Via and i-ART/Children’s Services standards.
• Provide targeted support to improve parenting capacity, strengthen protective factors and reduce risks to children, including group work where appropriate.
• Engage and motivate parents to access and sustain treatment, using assertive outreach when required.
• Identify children who may be at risk of harm through close work with i-ART, Children’s Social Care and Early Help partners.
•Share relevant information in line with agreed safeguarding and information-sharing arrangements, and contribute to multi-agency meetings such as CIN, Child Protection, Core Groups, Early Help/TAF, and MARAC.
About you – What will you bring - You bring a compassionate, person‑centred approach and the ability to build safe, trusting relationships with individuals and families. You work with empathy, clarity, and professionalism—supporting people through crisis, reducing risk, and promoting recovery. You’re confident in managing sensitive information, working collaboratively with partners, and delivering interventions that strengthen resilience and wellbeing.
About our service – Cheshire West and Chester is a fully integrated recovery service delivered by Via. We offer free and confidential support for individuals affected by drug and alcohol problems and their families and carers. We believe with the right support; people can make long-lasting transformations in their lives to improve their health and wellbeing
Benefits package –To see the generous range of benefits we offer at VIA including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package and to find out more about VIA visit Who we are | Via.org.uk
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