Job Description
Rental Manager
Washington, NE38 7LW
Up to £40,000 DOE
Full-time | Permanent
About the Role
We’re seeking a hands-on and commercially focused Rental Manager to oversee all aspects of our equipment rental operations. This is a key role responsible for optimising asset utilisation, driving customer satisfaction, and contributing to revenue growth.
Key Responsibilities
Fleet Management
* Oversee a range of rental assets (tools, pumps, lighting, safety gear, coating systems)
* Coordinate inspections, servicing, repairs, and replacements
* Ensure full compliance with health & safety and regulatory standards (PUWER, LOLER, ATEX)
Rental Operations
* Manage end-to-end rental transactions from enquiry to return
* Maintain contracts, pricing, and rental terms in line with business strategy
* Schedule logistics for asset mobilisation, delivery, and collection
Customer Management
* Act as the main contact for rental customers, ensuring fast resolution of queries
* Build and maintain strong client relationships to secure ongoing business
* Understand and respond to unique project requirements
Team Leadership
* Lead rental coordinators and technicians
* Work closely with Sales, Procurement, and Warehouse teams for seamless service delivery
* Train staff on safe handling and use of equipment
Commercial Focus
* Monitor rental KPIs (utilisation, availability, downtime, revenue)
* Support forecasting and budgeting for rental services
* Recommend fleet upgrades and new equipment investments
Requirements
* 3+ years of experience in rental management, industrial equipment, or fleet operations
* Strong understanding of tools and industrial equipment
* Familiarity with asset tracking systems or rental management software
* Excellent organisational, leadership, and communication skills
* Knowledge of PUWER, ATEX, or inspection frameworks is a plus
* Full UK driving licence (essential)
Desirable
* HNC/HND or equivalent in Engineering, Operations or Business
* IOSH/NEBOSH safety training
* Forklift or HIAB licence (advantageous)
What’s on Offer
* Salary up to £40,000 depending on experience
* Opportunities for career progression
* Ongoing training and development
* Company pension and standard benefits