Service Manager – SEND Team, Travel and Transport Support and Access & Inclusion
Rate: £400+ per day
Hours: 36 hours per week
Working Pattern: 3 days in the office, 2 days from home
Pertemps are recruiting an experienced Service Manager to lead the SEND and Inclusion functions within Knowsley Council. This is an excellent opportunity for a senior professional with strong leadership experience across SEND, Education, Health or Social Care.
Role Overview The Service Manager will oversee employees, budgets, and physical resources across the Inclusion Service, ensuring high-quality delivery and continuous service improvement. You will lead on performance management, service development, identifying savings, and generating operational efficiencies.
A key part of the role is ensuring the Council fulfils its statutory duties under the SEND Code of Practice, as well as responsibilities relating to supported transport and wider Inclusion Services.
Key Responsibilities
1. Lead and manage staff, financial resources, and operational activity within the Inclusion Service
2. Oversee performance monitoring, service evaluation, and continuous improvement initiatives
3. Ensure full compliance with statutory SEND duties and related legislation
4. Drive efficiencies, identify savings, and improve service delivery models
5. Provide strategic leadership across the following areas:
SEND TeamTravel and Transport ServiceAccess and Inclusion
Experience Required
6. Substantial experience working within Inclusion (SEND), Education, Health, or Social Care
7. Strong leadership and service management skills
8. Proven experience improving service outcomes and managing resources effectively
9. Excellent understanding of SEND legislation and statutory responsibilities
Why work through Pertemps?
By applying through Pertemps, you’ll benefit from:
10. A dedicated consultant with access to roles nationwide and available whenever you need support
11. A simple online registration process
12. Attractive referral schemes and incentives
13. Ongoing compliance fully managed for you
14. Prompt and reliable payroll
15. …and much more!
To discuss this role in more detail, please contact Freya Joseph on 07471 306880 or email .