Company Description
Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired
Job Description
The Commercial Manager is a customer-facing role responsible for contractual compliance and consistent commercial practice across our customer portfolio. Contract discussions with customers will form an important part of activities. The role will also involve account management & development of selected target customers while also supporting key projects within our region.
Key Duties:
* Develop and maintain processes, working alongside site finance teams to ensure planning, communication and application of:
o Contractual Rate reviews
o Contract renewals
* Drive process for standardisation within region including a single, central repository for customer contracts and documentation.
* Key role alongside General Managers in contract discussions with aim to drive improved commercials and contractual positions across our customer portfolio.
* Create and refine account plan templates appropriate for each of our large, high growth-potential and smaller customers.
* Populate, maintain and invigorate account plans with customers and drive resulting activity and growth opportunities.
* Deliver polished proposals, presentations, contracts and other documentation, in line with procedures and brand guidelines.
* Manage and maintain customer relationships at a senior level.
* Respond to tenders and requests for proposals for existing customers.
* Work alongside site Finance teams to ensure that charging to customers reflects the full scope of our activity (minimise revenue leakage).
* Provide angle beyond day-to-day operations focus in customer review meetings to provide added value, ensuring strong relationships are built and sustained with the Customer.
* Lead and develop strategic projects internally and externally.
* Focus on Operational and Client needs to ensure sustained profitability in our accounts whilst always reviewing and striving for continuous improvements and efficiencies.
Qualifications
* Proven experience in a Supply Chain environment
* Educated to a high standard, preferably to degree level
* Capability to operate at a senior level
* Efficient time management in order to meet tight deadlines
* Excellent literacy, numeracy and communication skills
* Able to work efficiently and accurately under pressure
* Able to work as part of a team or individually
* Professional, approachable and helpful when communicating with clients and colleagues
* Analytical and Strategic
* Experienced in negotiation
* A Relationship Builder who can represent Culina Group to all Clients effectively
* High levels of commercial awareness, able to spot opportunities
* Build strong, multi-level, multi-discipline business relationships across our business and with our customers.
Additional Information
As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
* Annual Leave - Competitive holiday entitlement of 25 days plus the bank holidays.
* Pension scheme - We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 5% employee and 8% employer.
* Life Assurance - x 4 your annual salary.
* Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
* Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
* Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
* Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam