Description The Role We are looking for a highly organised and customer-focused Sales Support Administrator to join our Sales Support team. Reporting to the Sales Support Manager, you will play a vital role in supporting our Business Development Managers and customers, ensuring smooth and efficient operations across the business. This is a varied and fast-paced position where no two days are the same. Key Responsibilities Act as a central point of contact between customers, sales teams, and internal departments Coordinate with sales, finance, production, and customer services to deliver excellent customer experience Manage order processes, pricing updates, and customer account setups Produce reports and support sales analytics using tools such as Power BI Administer contracts, pricing structures, and promotional campaigns Arrange logistics for equipment and resolve issues efficiently Provide administrative support across a range of sales support activities About You We are looking for someone who is: Experienced in sales support, administration, or customer service Organised, detail-oriented, and able to multitask effectively A strong communicator with excellent interpersonal skills Customer-focused with a proactive approach to problem-solving Comfortable working with systems such as SAP, Salesforce, or Microsoft Office A team player who can also work independently What We Offer We believe in supporting our employees with a comprehensive benefits package: ✅ Competitive salary ✅ 31 days holiday including bank holidays, this increases with length of service ✅ Private Medical Insurance ✅ Life Assurance (3x salary) ✅ Pension Scheme (Salary Exchange: 5% employer / 3% employee) ✅ Employee Assistance Programme ✅ Cycle to Work Scheme ✅ On-site Parking ✅ On-site Canteen ✅ Access to My Staff Shop – exclusive discounts and benefits platform Why Join HOYA? Be part of a global, innovative organisation Work in a supportive and collaborative team environment Gain exposure to multiple areas of the business Opportunity to grow and develop your career Apply Today If you’re a proactive administrator with a passion for delivering excellent service, we’d love to hear from you.