Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
As one of our Inside Sales Representatives you’ll be supporting our Aerospace and Defence team by sell company products, systems and/or services via telephone or email to customers in assigned territories. You’ll follow-up and qualify prospective customers (sales leads), and sign post them to the sales people for more detailed discussions. Ultimately you will be the potential customer’s first point of contact. Whilst the core role will be administration based, over time we’ll help you to develop a good understanding of our technical products and enable you to progress a successful career within Sales.
1. Communicating with customers to understand their needs, requirements, and identify further sales opportunities
2. Answering customers’ questions, resolving their concerns and providing additional information
3. Maintaining and improving the database of prospects
4. Building quotes using a CRM tool
5. Researching for new leads
6. Keeping up to date with product and service information and competitor offers
7. Upselling products and services
8. Working with channels/ partners across the region
Pre-Requisites / Skills / Experience Requirements:
To be successful in this position you will as a minimum be:
9. Bilingual in English and at least one other European language (e.g. French, Italian, Spanish, German, Swedish)
10. Qualified to at least A-level, Bachelors is a nice to have
11. Demonstrate strong communication skills and enjoy networking with people
12. Some customer service, retail experience, or admin background
13. Self driven with ability to work autonomously
14. Able to use Excel or MS Dynamics
15. Good time management and ability to plan activities
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.