Summary of the Role’s Main Purpose
* This role reports to the Head of Payroll, with day-to-day managerial responsibility for the Group Salaries Team, ensuring the highest level of service is delivered to internal and external stakeholders.
* The role ensures full payroll governance and statutory compliance are maintained at all times.
* Working closely with the Assistant Payroll Manager and Senior Payroll Analyst, the role ensures the smooth, accurate, and timely processing of all payrolls under the team's remit.
Key Responsibilities
* Team Leadership & People Management
* Full line management responsibility for the payroll team.
* Conducting weekly 1:1 meetings and bi-annual PDRs, with complete documentation.
* Managing recruitment and onboarding processes for payroll staff.
* Carrying out training needs assessments and delivering required development plans.
* Acting as the primary escalation point for payroll issues, working closely with HR for resolution.
* Covering responsibilities of the Head of Payroll as needed, in support of the Finance Service Director.
* Operational Oversight
* Oversight of daily task allocation and workload management, with support from the Assistant Payroll Manager.
* Ensuring all payroll processes follow internal controls and governance standards.
* Final review and sign-off on all payrolls, including month-end exception reporting and control checks.
* Managing the payroll shared mailbox, including handling of sensitive data and escalated queries.
* Compliance & Technical Payroll Responsibilities
* Ensuring statutory compliance, in partnership with the Group Tax Manager.
* Overseeing tax reporting processes, including Payrolling Benefits in Kind and P11D submissions.
* Maintaining relationships with external payroll service providers, including FMP/IRIS, Activ, and bureau payroll providers.
* Supporting internal and external audit preparations and sample testing.
* Process Improvement & System Implementation
* Maintaining and updating payroll process documentation.
* Supporting the onboarding of the new HRIS payroll system (Dayforce), including:
* UAT testing
* Parallel run support
* Go-live readiness
* Contributing to payroll-related ad hoc projects and continuous improvement initiatives.
* Stakeholder Engagement & Reporting
* Responsible for managing internal and external stakeholder reporting requirements.
* Supporting new payroll onboarding processes for acquisitions or new business units.