Honeycomb Jobs is delighted to be working with our education sector client, to recruit a Business Development Support Officer on a 6 month fixed term contract based on site in Belfast with free car parking. The Client - Our client are an educational charity and an Awarding Body that advances education by developing nationally recognised qualifications and recognising the achievements of adults and young people. The Role - This credible position will Coordinate all administrative activities which support the Business Development team to market the qualifications and services of the organisation. Provide an accurate data management service to the Business Development team in order to ensure all new and existing customers are informed of key information in relation to existing and new qualifications, training and advisory services. Duties will include but will not be limited to: Maintain all internal and external service standards to meet customer requirements. Answer general telephone and website queries providing advice and guidance to all new and the existing organisations centres including but not limited to; explaining the difference between regulated, non-regulated and national qualifications, setting up qualifications, setting up courses explaining units descriptors and structures of qualifications and what units and credits are, explaining how to select appropriate qualifications and units unit writing, processing learner registration, processing certification claims, policies and procedures, standardisation events, fee structures and invoice queries, using relevant management information systems/databases and the website dealing with all potential new centre enquiries and advising on how to complete application process. Processing, coding and tracking endorsed unit provision Provide a coordination and administrative support service to the Business Development team in relation to monthly marketing campaigns to promote all new qualifications - including but not limited to the following:- research and identify potential new and existing centres who could use the qualification, preparation of leaflets providing course information collate the relevant information and issue to centre contacts using information from key contact database follow up mailing with telephone contact and provide additional information as required update database with key information relating to the campaign report on the key results of each monthly campaign e.g. uptake from new/ existing centres or the follow up actions required to encourage uptake. Provide a full administration service for all marketing events from the identification and agreement to hold the event through to approval and booking of the venue, catering, Health and Safety matters, registrations, and final list of attendees. Ensure all promotional materials are of the required standard and are available for attendees. Coordinate new centre recognition enquires, liaise with Business Development Manager to allocate appropriate BDA in accordance with the ISO processes. Input on Quartz database centre details, contacts and relevant events. Issue of final centre recognition certificate. Other duties as required by the organisation. The Person As the successful candidate you will have the following background and experience: Essential: Level 3 Qualification standard required preferably in Business Administration/Business Studies or significant relevant previous skills and knowledge gained through work experience. A minimum of two years administration and coordination experience. Proficient in IT skills, including the use and administration of Microsoft and other applications/databases. At least one years' experience in database maintenance. Desired: Level 4 qualification in Business administration. One year's unsupervised experience of using management information systems. Experience of working across a range of sectors including education, private and public bodies, community and voluntary groups. Proven customer relationship management. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact David McClure, Principal Recruitment Consultant at Honeycomb on. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Even if this position is not right for you, we may have others that are. Please visit Honeycomb to view a wide selection of our current jobs ** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. ** Skills: Administration Business Administrator