Job Opportunity: Administrative Officer in Portadown
We are currently recruiting for an Admin Officer based in Portadown. The successful candidates will be required to start once the vetting paperwork and ANI clearance have been completed.
Duration: 8 Months
Rate of Pay: £12.97 per hour
Hours of Work: Monday – Friday, 37 hours, 9:00 AM – 5:00 PM
Key Responsibilities:
As part of the First Contact Team, you will work within a multifunctional administrative team providing both back-office and front-office support in a local Jobs and Benefit Office. You will be the first point of contact for UC claimants, assisting them face-to-face or via telephone. Your duties include:
* Claimant orientation
* Resolving queries
* Arranging appointments
* Conducting interviews
* Assisting customers in the Digi Zone
* Inputting new data and updating change of circumstances
* Post duties, handling phone queries, reception cover
* Other duties as required by line management
The role is customer-facing and requires attending mandatory training with no leave during the training and consolidation period. Training may involve at least one day of travel to another area.
Essential Criteria:
* Proof of 5 GCSEs including English and Maths at grade C or above, or equivalent
* Excellent IT skills, including proficiency in Microsoft Word and Excel
* Excellent communication skills
* Proven ability to use own initiative
Please send your CV via the provided link or to [emailprotected].
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