Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits
We are looking to cover 40 hours per week, Fixed-Term Contract - 6 Months. The rate of pay will be between £27000 per year - £31500 per year (Full-time equivalent)
At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world-class service.
The Role
As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience.
What You’ll Do
* Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions
* Support the Store Manager in planning and executing effective business strategies that deliver on sales targets
* Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact
Leadership
* Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development
* Deliver clear and consistent communication, impactful feedback, and support with regular development conversations
* Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team
Customer Experience
* Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values
* Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony
* Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
Store Operations
* Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
* Plan staffing levels in line with commercial needs and seasonal trends.
* Ensure high shop floor standards, smooth stock management, and overall operational excellence.
The Successful Candidate
You’ll be a highly capable leader and a passionate team player who thrives in a fast-paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.
* Proven experience driving sales and profitability in store
* A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing team
* Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs
* A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
* A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar
* A well-presented appearance with a taste for desirable products and a passion for retail
Why Work With Us?
Our People Are At The Heart Of Our Success. We’re Committed To Unforgettable Career Progression And Offer a Rewards Package That’s Second To None
* A highly competitive salary
* Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
* Generous jewellery uniform allowance to express your style and individuality
* Employee discount to treat yourself and your loved ones
* ‘Wear box’ access: Select jewellery to wear each time you’re working
* Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
* Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more
* Parties, incentives and gifts throughout the year
* Clear career progression and training opportunities, empowering you to grow and succeed
Pandora is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified candidates.
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