Full time Nike Women Chelsea Kings Road is looking for a Retail Lead to join our team and provide worldclass service to the consumer:
Responsibilities
* Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers.
* Coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.
* Support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
* Identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives.
* Ensure the store complies with all NIKE standards and guidelines.
* Lead one business area and support cross‑functionally.
* Support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches (COMMERCIAL).
* Ensure the team is equipped to deliver the highest quality athlete experience (ATHLETE EXPERIENCE).
* Lead by example and deliver our sales floor service to bring the consumer journey to life (CONSUMER EXPERIENCE).
* Full‑time – may include day, evening, weekends, and/or holidays based on department and store/company needs.
Qualifications
* Customer service and/or retail experience preferred.
* Ability to manage a small team of peers.
* Effective communicator, brand ambassador, and collaborative teammate.
* Demonstrated ability to apply product sales techniques.
* Flexible with scheduling and available to work.
Benefits
* One of the best compensation and benefits packages in the industry.
* Opportunity for monthly performance‑based bonus.
* Supportive team that values Diversity, Equity & Inclusion.
* A career at a company at the forefront of the sports and fashion industry.
* Generous online and in‑store employee discounts and a brand‑new NIKE outfit.
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