Closing date: 19/10/2025.
Interview date: 29/10/2025.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner (Deputy Manager), we will make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Martha Jones House team.
Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
* Overseeing the day-to-day management and staffing of a fast-paced 50-bed hostel.
* Be responsible for directly line-managing the staff team; carrying out inductions, supervisions, probation reviews and appraisals.
* Report incidents to senior management and commissioners and ensure staff are trained and confident in incident response and health & safety protocol.
* Lead on referrals in and out of the hostel; supporting the team to focus on engaging service users towards positive move-on.
* Work closely with the Lead Manager & in-house Clinical Psychologist; fostering a culture of high performance and continual striving to improve upon successes throughout your team.
* Develop and manage partnerships with key agencies across London. Working closely with the Lambeth Pathway Manager to support smooth & timely moves across the Pathway.
You will have:
* Outcome focussed.
* Experience in organising the operations of a complex, busy service.
* A decisive and effective leader.
* An excellent communicator able to form and maintain effective working relationships with all partners.
* Experience in directly manage staff, oversee the management of others and ensure the services finances are well managed.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
* Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
* Pension – we contribute 6.5% to your pension when you contribute 1.5%.
* Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
* Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
* Life assurance – four times your annual salary and critical illness cover.
* Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information and to apply please visit our website.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.