Benefits: NOW! Pension scheme, Employee Assistance Programme (EAP), 36 days’ holiday, with additional leave for length of service, life assurance, eye test vouchers, and training and development opportunities.
Hours: 36 hours per week, with flexible working options available. This will include some evening work to attend committee and Board meetings.
Our client is a values-led charity supporting people experiencing mental health challenges. The organisation delivers a range of community-based services designed to promote wellbeing, independence, recovery and inclusion. Services include crisis support, advocacy, peer support, carers support, social activities, counselling, wellbeing programmes and partnership-led support across the local community.
The role
People Manager to play a key role in fostering a positive, collaborative culture for both staff and volunteers. This is a standalone role that will set and drive the people agenda, strengthening organisational effectiveness through trusted relationship management, a coaching approach with managers, and high-quality people operations.
Responsibilities
* Lead and drive the people agenda as a standalone People Manager, ensuring priorities are identified, planned and delivered to support organisational effectiveness.
* Build strong, trusted relationships with staff, volunteers and managers, providing responsive, person-centred support and advice.
* Provide coaching and partnership to managers, supporting confident people management and effective decision-making.
* Manage day-to-day HR operations, including HR system administration and people data, ensuring high-quality service, accurate records and consistent processes.
* Provide clear, pragmatic guidance on UK employment law and employee relations, including taking the lead on complex cases and liaising with legal professionals and third parties where required.
* Promote and support staff engagement activities, including working with and supporting the staff forum and coordinating staff surveys and follow‑up actions.
* Work with managers to identify learning and development needs, source training and funding options, and help embed a learning culture across the organisation.
* Support recruitment by guiding hiring managers through fair, values-based processes, ensuring adherence to policies and procedures.
* Oversee performance management processes that reflect the organisation’s values and culture and support high performance across teams.
* Ensure policies and procedures are kept up to date and communicated effectively so that managers and staff understand expectations and changes.
Qualifications
* CIPD Level 5 qualification, or working towards, with previous experience in an HR Advisor role.
* Solid understanding and knowledge of UK employment law is essential.
* Previous employee relations experience would be advantageous.
* Self‑motivated and able to drive organisational change.
* Strong and proactive communicator with the ability to adapt your style and build rapport with colleagues and key stakeholders.
* Ability to produce high‑quality correspondence and documentation with excellent attention to detail.
* First‑rate IT skills, including Microsoft Office.
* Working knowledge of HRIS systems is preferable. Staffology is currently used.
* Excellent organisational skills, strong attention to detail and the ability to meet deadlines.
* Location: Croydon, Surrey, with some hybrid working opportunities in line with the needs of the charity.
Applications are encouraged from candidates with lived experience.
#J-18808-Ljbffr