Senior Branded Medical Supply Chain Planner
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Job Details
This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.
Job Purpose
This role supports the Branded Medical Supply Chain and Surgical Supply Chain team with replenishment duties, bespoke customer ordering processes, product transfers and other day-to-day tasks. It requires building strong internal and external stakeholder relationships, responding to requests, ensuring excellent ongoing service while delivering against the business’ agreed KPIs.
Principle Accountabilities
* Replenishment:
* Perform replenishment duties in the described manner.
* Ensure stock availability at all times in the most efficient way.
* Maintain a service level equal or greater than 99 %
* Follow up on late deliveries.
* Obtain stock information from manufacturers on a weekly basis.
* Follow up on out of stocks.
* Review / maintain most up-to-date customer messaging at all times.
* Maintain “lean inventory levels” in accordance with order cycles, departmental and/or contractual parameters.
* De‑risk product write‑off scenarios.
* Ensure replenishment in accordance with product buying multiples.
* PO (Purchase Order) line adjustments, advanced shipping notices.
* Perform analyses for reporting/performance.
* Range Review:
* Continually look for ways to improve efficiencies within your managed range.
* Manage new product setups and discontinuations.
* Maintain master product data such as buying multiples.
* Manhattan Product Life Cycle management.
* Manage bespoke customer ordering processes against monthly deadlines.
* Support the supply chain team with annual leave cover and day‑to‑day activities.
* Establish professional long‑term relationships with external and internal stakeholders.
Senior Extra Responsibilities
* Leadership to the team on customer messages (ones about to expire and ones where line has losses but no message).
* Daily check to be carried out on business loss report.
* Review from a higher level on late deliveries for the team.
* Check team screens in Manhattan daily to make sure all order screens have been cleared – if not chasing planners to get things cleared.
* Responsible for partial training of team members with processes and systems – ensure that training modules are followed and planners are aware of all responsibilities.
* Responsible for covering their manager while on leave to make sure any daily tasks are covered and urgent requests are dealt with.
* Check SAP for any orders that have errors – reasons and solutions – errors to be cleared daily.
* Support with SAP/Relex on issues and finding ways to fix, or show how to use in the correct ways.
* Senior planner to be looking after some key or challenging suppliers, to ensure all issues and solutions are put in place.
* Boots service level tracker to be updated weekly – responsible for gathering info from planners and updating the tracker.
Key Working Relationships
Internal
* Client Services Team
* Operations
* Service Centre departments
* Category Teams / Buyers
* Implementation and Performance Manager
* Finance – Supplier Maintenance & Pricing
* Hospital Teams
* IT & Service Desk
External
* Suppliers
Knowledge, Skills and Experience Required
* Ability to work in a team.
* Previous experience as a team leader (desirable).
* Time management and task prioritisation – critical with ability to work under pressure.
* Strong interpersonal communication skills, including a professional telephone manner.
* Ability to analyse and interpret numerical data (desirable).
* Working knowledge of MS Office with intermediate Excel skills such as Pivot Tables, V‑lookups, basic Excel formulae.
* Customer focused.
* Needs to be a self‑starter.
* Good understanding and knowledge of supply chain, logistics, replenishment within the pharmaceutical and consumer healthcare or FMCG companies is beneficial but not a requirement. On‑the‑job training will be provided as required.
Benefits
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888‑692‑2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned.
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