Description
**Applicants need to be flexible as this is an early morning role**
**This is a physically demanding role**
* Make sure that the correct procedures are implemented for receiving and storing stock;
* Ensure that the correct procedures are implemented for picking stock and maintaining a high standard of presentation;
* Ensure that stock and equipment are in the right location at the right time;
* Make sure that stock is displayed for purchase and that customers know what products and services are on offer;
* Make sure that customers can pay quickly and easily and leave the store feeling positive.
Key Responsibilities
* Provide courteous and efficient service to the customer;
* Handle customer refunds/ queries and complaints efficiently via email or phone;
* Provide the customer with up-to-date knowledge of products and services;
* Able to communicate clearly and confidential with colleagues, management and contractors;
* Receive deliveries and check them against delivery documentation;
* Select and prepare stock from the stockroom area and deliver to the sales floor and other areas including date rotation;
* Construct and put up sales floor equipment e.g. shelves, counters, till points;
* Ensure that stock is picked correctly maintaining a high standard of presentation;
* Complete administration documentation accurately e.g. ordering sheets;
* Ensure that the correct procedures are implemented for dealing with damaged stock;
* Maintain high standards of warehouse hygiene;
* Ensure rubbish and 'waste' is removed from the store and warehouse;
* Adhere to health & safety regulations and maintain a safe working environment;
* Adhere to company policies and procedures;
* Watch out for theft, fraudulent methods of payment and deceitful purchases;
* Assist with the training and development of new staff;
* Support and help colleagues with their work and get behind company initiatives as and when they arise;
* As necessary, work out of the role to meet customer and business needs.
Skills, Knowledge and Expertise
* General education;
* Current First Aid at Work Certificate (Preferred);
* Effective time-management skills;
* Excellent development skills;
* Strong interpersonal skills;
* Patience and the ability to remain calm in stressful situations;
* Ability to receive feedback and act on it, when necessary;
* Ability to work on own initiative and under pressure to meet tight deadlines;
* Ability and willingness to acquire job-related skills and knowledge through self-development and by learning from others;
* Sensitivity and understanding;
* Good attention to detail;
* Background in operations/warehouse service (Preferred).
Benefits
* Attractive Salary
* Discount card for all our brands with a secondary card holder.
* 20 days holidays increasing with length of service
* Opt in Contributory Pension Scheme
About SandpiperCI
Sandpiper is an international food and retail service operator with 19 stores across three territories. We are proud to be a franchise partner with 6 of the worlds best brands.