Job Description
Subsidence & Technical Team Manager Home Based
Job Market Insurance Claims
Subsidence & Technical Team Manager About the role
My client are looking for a dynamic professional to lead and inspire their Subsidence Engineers and Technical Team, delivering exceptional services for both domestic and commercial insurance claims.
In this pivotal role, youll ensure streamlined processes, compliance with SLAs, and outstanding customer experiences.
Subsidence & Technical Team Manager Key duties
Technical Leadership: Oversee complex insurance claims, guiding your team to deliver accurate assessments and effective solutions.
On-Site Expertise: Occasionally support surveying services and visit damaged properties to evaluate technical and insurance requirements for reinstating buildings.
Strategic Impact: Drive operational efficiency while maintaining the highest standards of professionalism and customer care.
Lead and develop a team of desk-based engineers and a technical field team.
Attend client meetings and represent the company professionally.
Drive performance to meet SLA targets and audit requirements.
Provide training and technical guidance to internal teams and external surveyor networks.
Production of management information on a monthly basis.
Manage a portfolio of complex subsidence claims fro...