Description Job Title: Facilities Operations Coordinator Location: Regent Street, London, SW1Y Work Pattern: Mon-Fri, 5 days on site Purpose of Job: The role supports the Contract Manager in managing the Service Delivery Team at The Crown Estate. Responsibilities include planned and reactive maintenance coordination, issuing permits to work in line with BGIS Safe Systems of Work, and ensuring isolations and integrations follow BGIS and site standards. Key Responsibilities: Ensure all subcontracted PPMs are scheduled and completed, working with site management on any variations. Manage subcontractors, including obtaining RAMS, arranging permits, managing remedial works, and handling documentation. Support the supervisor with subcontractor logbooks, ensuring they are populated and reviewed correctly. Take meeting minutes, organise meeting rooms, and follow up on action points. Provide administrative support for quotes under £1k. Book visits once quotes are approved. Manage RiskWise actions and inspections. Maintain the Training Matrix and Toolbox Talks. Manage the permit and isolations/integrations system, liaising with engineering leads to ensure risks are mitigated. Work with the Systems Administrator to develop the CAFM system as site needs evolve. Provide performance statistics for PPMs, reactive tasks and remedials. Support Elogbooks CAFM development, verifying asset data, aligning planned maintenance requirements, and producing building‑specific maintenance task regimes. Person Specification: Strong attention to detail and accuracy. Effective communication and active listening. Flexible and able to adapt to changing environments. A supportive team player. Awareness of organisational impact and political sensitivity. Ability to network and build internal relationships. Strong problem‑solving and analytical skills. Creative thinking and ability to generate new ideas. Proactive with good initiative. Focused on delivering results to high standards. Able to influence and persuade others. Customer‑focused, ensuring current and future needs are met. Education: A good basic education with strong written and spoken English and basic Maths. Additional Requirements: Experience in similar role. Computer literate with knowledge of CAFM systems. At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success! BGISUK