Quality Systems Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Work with us at Riverford, and join a thriving employee-owned business Be part of a supportive, down-to-earth and solutions driven procurement team Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. Were not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued. Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, youll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals. As our Quality Systems Manager, youll help shape Riverfords future. Riverford delivers fresh, seasonal, organic food to thousands of customers weekly across the UK. Our technical and quality teams are essential to protecting the integrity of our products and upholding the organic, ethical, and food safety standards that underpin our reputation and success. As we grow and expand our range, were evolving our Supply Chain and Technical structure. This newly created Quality Systems Manager role is central to that change. Youll be responsible for leading the implementation, development, and continuous improvement of a comprehensive, business-wide Quality Management System (QMS). Your work will ensure we meet the highest standards in food safety, quality, organic compliance, and ESG across all Riverford operations. This role requires a structured, strategic approach to delivery, balanced with an understanding of Riverfords values and operational realities. Youll work closely with your team, supply chain, production, procurement, commercial and home delivery teams to ensure quality systems are aligned with our long-term goals and operational needs. Youll also support consistent quality leadership across the business including at additional packing sites and our butchery to embed best practice, capability, and continuous improvement. Youll line manage the central technical quality team, providing direction, support, and development, while also contributing to Riverfords business-wide quality strategy. The role requires deep technical knowledge in developing and implementing quality management systems in a food business, strong leadership, and the ability to collaborate and influence across all levels of the business. Salary: £50,000 - £55,000 per annum depending on experience Location This role is based at Wash Barn, Buckfastleigh, Devon, TQ11 0JU. Were tucked away in the heart of the countryside, surrounded by fields rather than bus stops. That means youll need to live locally and have your own transport to get here. Hours - 40 hours per week, Monday - Friday What Youll Bring Leadership & Team Development Quality Management Systems & Compliance Strategic Quality Delivery Customer Satisfaction & Complaints Management Audit & Regulatory Management Cross-Business Collaboration Development & Progression What Were Looking For Proven experience leading quality or technical teams in a food manufacturing, supply chain, or retail environment. Strong working knowledge of ISO 9001 and experience implementing a full Quality Management System. Expert understanding of food safety legislation, HACCP principles, and quality control processes. Experience managing or supporting organic certification (e.g. Soil Association). Experience coordinating or leading third-party or regulatory audits. Strong communication and leadership skills, with the ability to collaborate and influence across all business levels. Application Process: Were reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon