We are seeking a reliable and organised reception team member to join our friendly and experienced Practice team. You will be the first point of contact for our patients. Your duties will include greeting patients, answering incoming calls, and providing general administrative support.
The hours are Monday & Thursday 8-1.15pm and Friday pm. Flexibility will be needed to cover holidays.
The ideal candidate will be a team player, reliable, flexible, have good customer service and problem-solving skills.
Training will be provided to the right candidate.
Salary will be depending on experience.
Responsibilities:
- Greet and welcome patients in a professional and friendly manner
- Answer incoming phone calls
- Provide accurate information to patients and problem solve
- Perform general clerical duties, such as data entry, photocopying, and filing
- Maintain a clean and organised reception area
- Receive and distribute mail and packages
- Utilise computerized systems to update and maintain patient records
Skills :
To excel in this role, you should have excellent phone etiquette, strong organizational skills, and the ability to multitask effectively.
Skills required:
- Excellent phone etiquette and customer service skills
- Strong organisational skills with the ability to prioritise tasks
Excellent customer service skills
- Accurate data entry skills
- Ability to perform general clerical tasks efficiently
- Strong attention to detail
- Excellent verbal and written communication skills
If you are a motivated individual with strong administrative skills, we would love to hear from you. Apply today to join our team
Job Type: Part/full-time
Salary: £12.21 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Ability to commute/relocate:
* Elstree, WD6 3BJ and Bushey, WD23 1NB
* Work across both sites – both Elstree & Bushey
* reliably commute or plan to relocate before starting work (required)
Education:
* A-Level or equivalent (preferred)
Experience:
* Customer service: 2 years (required)
* Administrative experience: 2 years (required)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Job Type: Part-time
Pay: From £12.21 per hour
Benefits:
* Free parking
Application question(s):
* Are you available to work the hours mentioned in the advert
Education:
* A-Level or equivalent (preferred)
Experience:
* Medical Receptionist: 1 year (required)
Work Location: In person