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Assistant manager

Boston
Bay Cove Human Services
Assistant manager
€40,000 - €60,000 a year
Posted: 28 May
Offer description

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Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. The organization provides individualized and compassionate services to individuals facing developmental disabilities, mental illness, substance use disorders, and homelessness across more than 175 sites in Greater Boston and Southeastern Massachusetts.


Department:

Developmental Services- Growthways


Schedule/Hours:

40 hours per week, including at least one weekend day and at least 32 hours of direct care.


Reports To:

House Manager (Program Director) or their designee


Job Summary:

The Assistant Program Director supports the daily administration, programming, and operations of community-based Developmental Service programs. The role promotes Bay Cove’s mission through effective, compassionate services, advocacy, and leadership. This position is non-exempt.


Supervisory Responsibilities:

Models professional and community behavior; supervises staff as assigned.


Essential Functions:

* Adhere to program models, clinical, programmatic, and quality protocols, supporting the Program Director in daily operations.
* Participate actively in staff meetings and facilitate them in the absence of the Program Director.
* Exercise clinical judgment in observing, supporting, and communicating about the program and individuals.
* Assist in developing and reporting on individuals’ I.S.P.s.
* Model and teach activities of daily living, including medication management, hygiene, and safety.
* Support meal planning, food shopping, and budgeting.
* Monitor and document client accounts and related financial records.
* Create opportunities for personal growth and independence based on individual preferences.
* Facilitate control and decision-making opportunities for individuals.
* Ensure safety procedures and crisis interventions are followed.
* Coordinate appointments and advocate for individuals’ needs.
* Maintain program documentation, including progress notes, medication logs, incident reports, and financial records.
* Perform household and property maintenance tasks.
* Serve as Human Rights Officer, ensuring respectful treatment and cultural sensitivity.
* Train new staff in residential work.
* Assist in staffing arrangements.
* Perform other duties as assigned.


Position Requirements:

* 1-3 years of experience in human services; GED or High School Diploma; college degree may substitute experience.
* Department of Public Health medication certification required; must obtain MAP certification within 6 months if not already certified.
* CPR & First Aid certification required within 30 days of hire.
* Safety Care certification required within 90 days of hire.
* Valid driver’s license, clean driving record, and one year of driving experience.
* Strong reading, writing, communication, and computer skills.
* Physical ability to perform lifts or restraints.
* Use of personal cell phone and vehicle as needed.

Bay Cove Human Services is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Visa sponsorship is not available.

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