Your newpany
We are seeking a proactive and detail-oriented Credit Control Specialist to join a leading international professional services firm based in Manchester City Centre.
Your new role
Working as part of a successful credit control team, in this challenging and rewarding role you will showcase your previous experience of working within a professional services background and hold a pivotal role within the department and credit team.
You will play a key part in ensuring effective debt management and identifying opportunities to enhance service delivery and have the ability to work independently while collaborating closely with senior managers and directors.
Daily and weekly duties include:-
1. Stakeholder Engagement:Conduct regular face-to-face meetings with partners and stakeholders to review debt portfolios.
2. Query and Dispute Management: Monitor outstanding queries and disputes, ensuring timely escalation when required.
3. Policypliance: Apply the firm’s debt provisioning policy consistently across all accounts.
4. Ledger Accuracy: Maintain precise records within the debtors ledger, ensuring overpayments or payments on account are correctly allocated, returned, or cleared.
5. Cash Allocation: Minimise unallocated cash receipts through proactive reconciliation.
6. Debt Analysis: Review and analyse aged debt against defined performance metrics.
7. Debt Recovery: Actively pursue overdue accounts within your portfolio and provide regular updates to managers and partners.
8. Record Keeping: Maintain accurate client notes and update status in Workday following all client interactions.
9. Reporting: Prepare and deliver daily, weekly, and monthly summary reports.
10. Escalation Management: Identify problematic debts requiring escalation and liaise with the Credit Control Manager.
11. Legal Process Coordination: Manage the process for debts requiring legal action when necessary.
What you'll need to succeed
12. Experience within professional services;
13. Excel experienced (Workday is advantageous but not essential)
14. Strong Excel skills and ability to analyse data effectively.
15. Excellent written and verbalmunication skills, with confidence in presenting to management.
16. Strong interpersonal skills
17. Amitment to delivering exceptional client service to both internal and external stakeholders.
What you'll get in return
£30,000ph plus quarterly bonus (KPI related)
Contemporary offices
Hybrid role
Hours Monday to Friday per week (flexibility on start considered)
25 days holidays
Excellent benefits including private medical (after qualifying period)