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Operations and Compliance Manager, Norwich
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Client:
BWD Search & Selection
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
Shape something different. This company doesn’t believe in putting people into boxes.
Compliance. Operations. Process. Culture. They all matter — but it’s how they connect that really makes a difference.
We are working in partnership with our trusted client, who is serious about hiring the right individual—someone who can bridge the gap between compliance and operations.
This values-led financial advice business combines the stability of long-serving leadership with a bold, future-facing mindset. Since becoming directly authorised, they’re focused on aligning their internal functions to build smarter, more effective ways of working.
They know where bottlenecks form and what needs to be changed. Now, they’re looking for someone who can help shape what good looks like.
This is a rare opportunity to join a growing firm at a pivotal time—where your ideas will be valued, your voice heard, and your impact felt. You'll be trusted with genuine autonomy to embed quality from the inside out, in a culture that prioritises common sense over red tape.
You'll:
* Lead day-to-day compliance and act as a key support to the SMF16/17, handling regulatory matters, risk reviews, and complaints with confidence.
* Oversee the paraplanning and admin teams, ensuring high-quality output, workflow efficiency, and adherence to SLAs.
* Shape and embed operational and compliance processes that are pragmatic and fit-for-purpose—avoiding unnecessary paperwork.
* Monitor regulatory changes, update internal policies (e.g., T&C, advice framework), and deliver relevant training.
* Be the bridge between compliance, operations, and commercial strategy, driving continuous improvement and fostering a strong compliance culture.
You’ll bring:
* Experience in IFA compliance—and the confidence to own it.
* An understanding of how well-run operations should feel.
* A solution-led mindset, not just maintaining the status quo.
* A desire to build something better, not just keep things as they are.
You’ll get:
* Real ownership—a seat at the table and a voice in decision-making.
* Support from low-ego, high-integrity leaders who back their people.
* Flexibility and a team that plays the long game.
* A culture that rewards initiative, not politics.
This isn’t about ticking boxes on a CV. It’s about someone who wants to shape, grow, and be committed—seeing this as a meaningful career chapter.
Drop me a message on LinkedIn or email [emailprotected] with your CV to find out more.
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