About Us We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Senior Transformation Manager is a critical role within IAG Transform, accountable for driving multicategory procurement and operating model transformation across Ground Support Equipment (GSE), Ground Handling, Hotels & Transport, and Lounges. The role has a particular focus on transforming the GSE category at Group level, ensuring it is fit for purpose, digitally enabled and structured to unlock sustainable value across the airlines. The role will lead the digitalisation of GSE procurement, shifting the category from reactive to proactive management, embedding strategic thirdparty supplier models, and realising validated savings at scale. The role must also provide flexible, agile deployment to highprofile, highvalue initiatives at short notice, offering senior firepower where rapid escalation or intervention is required. Additionally, this role acts as the business partner link between Innovation, Transformation & Automation and Airports Procurement, developing a unified joint roadmap to accelerate automation, and ensure innovation flows through to delivery. Your responsibilities Multi Category Transformation Leadership Lead Group wide transformation across GSE, Ground Handling, Hotel and Transport, Lounges procurement categories. Unlock and prove CASK benefits associated with disrupted passengers across the Group, spanning hotels, transport and meal vouchers, to reduce EU261 exposure while improving customer experience. Lead High Profile RFP’s associated to Transformation initia tives Lead GSE procurement transformation to implement predictive, data led asset management. Act as the primary business partner link between Innovation, Transformation and Airports Procurement. Provide agile, short notice support to high profile, high value projects requiring senior intervention. 2. 3 GSE Transformation & Digitalisation Lead GSE procurement transformation to implement predictive, data led asset management. Introduce digital tools, analytics, automation and supplier performance frameworks. Transition the function from reactive asset management to proactive, insights driven procurement and lifecycle control. Identify synergies across group for GSE including spec review. 2. 3 Innovation, Transformation & Automation Partnership Act as the primary business partner link between Innovation, Transformation and Airports Procurement. Convert innovation concepts into procurement initiatives that drive material cost benefit. Ensure suppliers and airline stakeholders align to the innovation roadmap and deliver against digital performance expectations. 2. 4 Stakeholder & Supplier Leadership Build trusted relationships with senior stakeholders across all airlines and Group functions. Navigate differing airline priorities, facilitating alignment and driving collective outcomes. Lead difficult conversations regarding performance, trade offs and cross airline priorities. 2. 5 Strategy, Insights & Governance Develop transformation roadmaps with clear milestones, benefits and accountability. Design and oversee dashboards, KPIs and financial models for transparency and performance tracking. Embed strong governance to ensure delivery discipline, risk management and benefits realisation. 2. 6 Flexibility & Rapid Deployment Provide agile, short notice support to high profile, high value projects requiring senior intervention. Rapidly mobilise into urgent workstreams to stabilise, accelerate or unblock progress. Rebalance workload dynamically to support organisational priorities without losing delivery momentum. Your skills, experience and qualifications Essential Extensive experience in procurement transformation, category management or cross functional change. Strong analytical capability with solid financial acumen for savings modelling and validation. Demonstrated expertise in complex stakeholder management and influencing across senior levels. Proven experience in negotiating with suppliers and managing third party performance. Strong change management capability, including embedding new ways of working across multiple operating companies. Agility and flexibility to pivot quickly into urgent projects and high pressure situations. Ability to manage competing priorities and trade- offs across multiple airlines. Desirable Experience in aviation, hospitality, ground operations or asset heavy environments. Experience with digitalisation, automation, IoT or data driven procurement. Familiarity with RASK for CASK or revenue linked commercial models. Project/programme management qualifications (Prince2, Agile, Lean). 4. Personal Attributes Strategic thinker with strong problem solving and commercial judgement. Highly flexible, adaptable and comfortable operating in fast paced, ambiguous environments. Strong communicator who can simplify complexity and influence diverse stakeholders. Data driven mindset with a focus on measurable performance and continuous improvement. Collaborative and resilient, able to challenge constructively and drive consensus. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law